Research & Education

Expanding Services, Revenue and Quality Efforts with Advanced Primary Care Management

Fairfield Medical Associates had offered Chronic Care Management for seven years. But some of their Medicare patients weren’t eligible for the program because they didn’t have multiple chronic conditions, and others wanted care on a less frequent basis.

To give patients more choices, Fairfield launched Advanced Primary Care Management, a new care management program that was open to all Medicare patients and offered flexible services based on need. This led to:

  • 200+ patients enrolled in APCM
  • Discharge management for any APCM patient released from the hospital
  • 240 care gaps addressed in eight months

If you’d like to learn more about how APCM can offer patients support after leaving the hospital, address their gaps in care, and provide care between appointments, download Fairfield’s case study.

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APCM Program Impact

Key Performance Indicators (8-Month Case Study)

 

Clinical Outcomes & Patient Satisfaction

82 Net Promoter Score

(Industry Avg: 30)

83.4% Avoided Readmission

Achieved through rapid post-discharge intervention.

77.8% Follow-up Completion

Patients visited provider shortly after discharge.

*Results based on Fairfield Medical Associates case study over an 8-month period.

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